MassDOT Alerts Customers of Smishing Scam

The Massachusetts Department of Transportation was alerted that a text message-based scam, also known as smishing, is fraudulently claiming to represent tolling agencies from across the country. The scammers are claiming to represent the tolling agency and requesting payment for unpaid tolls.

The targeted phone numbers seem to be chosen at random and are not uniquely associated with an account or usage of toll roads.

Customers who receive an unsolicited text, email, or similar message suggesting it is from EZDriveMA or another toll agency should not click on the link.

EZDriveMA customers can verify a valid text notification in several ways:

• EZDriveMA will never request payment by text
• All links associated with EZDriveMA will include www.EZDriveMA.com

This smishing scam is part of a series of smishing scams that the FBI is aware of. The FBI recommends individuals that receive the fraudulent messages do the following:

1. File a complaint with the IC3, www.ic3.gov, be sure to include:
   • The phone number from where the text originated.
   • The website listed within the text
2. Check your account using the toll service's legitimate website.
3. Contact the toll service's customer service phone number.
4. Delete any smishing texts received.
5. If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.

We encourage all customers to stay alert to these types of scams and to contact us at www.EZDriveMA.com with any questions about EZDriveMA notifications.